I purchased from a third-party provider, can I return my order to Aquila? 29 March 2021 22:50 Updated If you purchased your order online via one of our third party affiliates Myer, The Iconic or Catch, please visit their returns page and follow their refund and exchange policy. Related articles Can I return a sale item? My item is faulty, what do I do? Can I exchange my items? Can I return an in-store purchase online? What is your returns policy for orders purchased in an Aquila retail store (excluding Myer concessions)?