Customers are responsible for the costs of returning any item(s) to our online store. Any returned item(s) are your property and remain your responsibility until they reach our warehouse.
We do offer free returns to our Aquila+ members through Couriers Please (available to Australian customers only). To sign up to become an Aquila+ member please follow the steps here. Please contact our customer service team at firstname.lastname@example.org to receive your free return code or if you have any questions.