From time to time a small number of orders may automatically be cancelled by our website, due to invalid or insufficient payment information. This is when we require further payment information to process the order. We genuinely care about the safety of our customers, their personal information and the protection of their funds. If this does happen, we will send you an email with further details.
If you’re still unsure or have any concerns regarding your order being cancelled, please contact us on 1300 427 845 or at online@aquila.com.au and we will provide more information.
