Couriers Please and Australia Post have advised that ongoing COVID-19 restrictions are impacting delivery timeframes within Australia.
During this timeframe, we will try to mitigate delays by sending orders via alternative couriers where possible. If you have used a Parcel locker or PO BOX address, then these orders will be sent via Australia Post so they may be impacted.
Orders sent via Australia Post Express Delivery may still experience delays due to high parcel volumes across the Australia Post network.
Deliveries to New Zealand depend on overseas postal and delivery services. Restrictions and operating constraints are causing delays.
Fewer international flights mean some items may be delayed.
Items may be held longer than usual by Australian and overseas customs authorities.
If you do have any queries in regards to your order or delivery please email firstname.lastname@example.org with your order number and we will assist as quickly as we can.
We thank you for your continued support and patience during this time.