Once you have placed your order, you should receive an order confirmation e-mail within the next few minutes. Depending on your spam filters, it is possible that your confirmation email has been forwarded to your junk folder - we would recommend double-checking your junk folder.
If you still have not received your order confirmation after 24 hours and are unable to locate your order confirmation in your junk folder, please contact our customer service team at online@aquila.com.au, via live chat or by calling 1300 427 845.