To reset your password, navigate to the 'account details' section of your account, you can find it by clicking here.
If you have forgotten your password and are unable to login to your account, you can navigate to the login section of the website by following this link here. On this screen you will see the e-mail address and password fields as below. Please click on "Forgot Your Password?"
On the next screen you will be prompted for the e-mail address for your account, please type in the address for your account and click 'Reset Password'. If you have an account under that e-mail address you will receive instructions by e-mail to reset your password.
Haven't received the email? Check your spam and junk inboxes - it may have filtered through there. If you still can't find the email, please contact our customer service team at email@example.com, via live chat or by calling 1300 427 845.