We’re sorry to hear that you’re having difficulties purchasing through the Aquila website.
We recommend clearing your cookies, switching to another browser or using an incognito window as this can often resolve the issue. If the problem persists, we would suggest trying another payment option.
Still having issues? Please contact our customer service team at online@aquila.com.au, via live chat or by calling 1300 427 845.
Please provide us with as much information as possible, if you are e-mailing out team, please include a screenshot of the error message and details of your device and website browser. This will help us assist you with troubleshooting this issue.