It depends on the refund method you choose:
Instant Refund via Refundid — receive your full refund within 60 seconds, even before shipping your items back. To get started, visit the Refundid portal. For more information on how Refundid works, click here.
Standard Refund — if you'd prefer not to use Refundid, allow up to 10 business days for us to receive and process your return. You'll receive an email confirmation once complete, and your refund will be credited to your original payment method.
Need help? Contact us at online@aquila.com.au