Yes — free returns are available for Aquila+ members on Australian orders via Australia Post. Sign up here if you're not already a member, then lodge your return through our Refundid portal — your free return is automatically applied.
Need your refund in a hurry? We've partnered with Refundid to put money back in your account in as little as 60 seconds, even before your items are on their way back to us.
Just a heads up: free returns cover one shipment per order — additional returns from the same order may incur postage costs.
If you purchased before the 12/5/26 and your order number has BC_ at the beginning please reach out to us via online@aquila.com.au