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Product and sizing advice
Shoe care and product advice
My item is faulty, what do I do?
How can I tell if an item is in stock?
How do I care for my shoes?
How can I find out what materials an item is made from?
How do I know what size I am?
What is Strutfit and how does it work?
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What are your delivery time frames?
What is your returns policy for orders purchased in an Aquila retail store (excluding Myer concessions)?
What is your returns policy for orders purchased online?
How do I book my return?